Welcome to LiveHermitCrabs.com. We are one of the only sources on the internet for live dry land hermit crabs. We offer hermit crab supplies, food, decorations and accessories for both beginners and advanced hermit crab and aquarium hobbyists. Overnight shipping is required. Since 1982, the owners of livehermitcrabs.com have been giving excellent advice to pet owners and other professionals in the industry. Allow us to help you get started or continue your hermit crab adventure.

Livehermitcrabs.com is a Yahoo! online store. We feature full 128 bit encryption to protect your personal information. We also pledge a 100% privacy guarantee regarding your transactions, shipping and email addresses. We will never share your information to any third parties. The ControlScan seal featured on every page of our website is proof that we take security very seriously. All of our payment options are processed through PayPal. You can check our PayPal verification by clicking on the link to the left. Please feel free to read our privacy policy by clicking on the link at the top of this page. Should you have any questions about our privacy policy, please email us at any time.

Shipping live organisms is a serious process. Each dry land hermit crab is packed in fresh moss, with added humidity to ensure their safe arrival. We require shipping all of the live organisms overnight. All of the organisms are kept in a safe and healthy environment, using many of the supplies you see here on the website. Please allow up to 2 weeks for your live hermit crab to ship. This will enable us to wait for the optimum weather conditions before shipping. For rare, hard to get hermit crab species please submit your order to ensure your place in line. You will not be charged until your hermit crab is ready to be shipped. Should you have any questions about the care, treatment and shipping methods, please email us at any time.

The products featured on our website are for both beginners and advanced hobbyists. Whether you are looking for a hermit crab starter kit or an advanced digital humidity and temperature gauge, we have a full selection from the finest manufacturers. If you do not see an item that you are looking for, or you have a question about an item, please let us know.

We offer a money back guarantee on all of our products. Just send it back for a full refund. As long as the product is in its original package, the refund is given. For a full explanation of refunds and our store policy, email us !!! We are here to help.

You will see a live chat button at the upper left corner of each page. You can click on it and initiate a live chat session with us if we are online.

All email inquiries can be sent to:

customerservice@livehermitcrabs.com

SHIPPING COSTS ARE NONE REFUNDABLE.